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maryanns Has written an Occasional poem or two.


         
Joined: Jun 28, 2008 Posts: 609 Credits: 14 Location: Aberdeen, Washington

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Posted: Wed May 4 11:11:00 EDT 2011 Post subject: It's Been a Month at Least... |
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Dear John,
It's been about a month since I was cut-off from any and all communications with gotpoetry... those email notices were very important to me.
Some members say everyone is experiencing problems, but I know different. I also know some sort of response to my help-desk post should have been forthcoming by now.
Is there a plan in place to fix the problem? If so, when?
If not, why?
We poets support gotpoetry each and every time we post a poem...
How about some assistance in return?
Thanking you in advance, Mary Ann
_________________ When the power of love overcomes the love of power the world will know peace.
- Jimi Hendrix |
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John SysOp


Joined: Mar 12, 1999 Posts: 5888 Credits: 130 Location: Rhode Island

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Posted: Thu May 5 12:48:47 EDT 2011 Post subject: Re: It's Been a Month at Least... |
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Getting other companies to address issues is difficult.
_________________ Please ask questions and make requests at the Help Desk. Emailing and and PM'ing staff members is the slow way to go. |
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John SysOp


Joined: Mar 12, 1999 Posts: 5888 Credits: 130 Location: Rhode Island

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Posted: Thu May 5 14:02:56 EDT 2011 Post subject: Re: It's Been a Month at Least... |
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Also, I have recieved 119 emails from the website since yesterday. Things are working for a whole lot of people. I've noticed Yahoo and Comcast accounts are affected mostly.
_________________ Please ask questions and make requests at the Help Desk. Emailing and and PM'ing staff members is the slow way to go. |
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maryanns Has written an Occasional poem or two.


         
Joined: Jun 28, 2008 Posts: 609 Credits: 14 Location: Aberdeen, Washington

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Posted: Mon May 9 0:18:43 EDT 2011 Post subject: Re: It's Been a Month at Least... |
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Ha - because I don't receive messages I had no idea you'd replied.
Comcast, eh? Lucky me...
Do you think Comcast is accidentally spam-filtering them out? They seem to have pretty decent tv support - I'll try contacting their internet support people tomorrow. I'll let you know what I find out.
Thanks for the info, John. Mary Ann
_________________ When the power of love overcomes the love of power the world will know peace.
- Jimi Hendrix |
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maryanns Has written an Occasional poem or two.


         
Joined: Jun 28, 2008 Posts: 609 Credits: 14 Location: Aberdeen, Washington

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Posted: Tue May 10 13:20:17 EDT 2011 Post subject: Re: It's Been a Month at Least... |
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Hey John - I think I just fixed mine myself...
I switched my email from Comcast SmartZone to "live.com"...
and I immediately received a message from gp... a reply to one of my comments.
I hope the Comcast problem can be resolved someday, and I even sent a detailed critique to Comcast in Seattle... but for now I'll settle for having a separate email address for gotpoetry messages.
You were right, it's not gp - it's Comcast. Good luck....
Mary Ann
_________________ When the power of love overcomes the love of power the world will know peace.
- Jimi Hendrix |
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John SysOp


Joined: Mar 12, 1999 Posts: 5888 Credits: 130 Location: Rhode Island

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Posted: Wed May 11 14:38:38 EDT 2011 Post subject: Re: It's Been a Month at Least... |
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Glad all is working for you again. Email issues like this take forever to get resolved.
_________________ Please ask questions and make requests at the Help Desk. Emailing and and PM'ing staff members is the slow way to go. |
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